Frequently Asked Questions

Search our FAQs for answers to anything you might ask.

General Questions

Our limited version is available free of cost. For full version license please refer our pricing.
Our full license version comes with lifetime validity. To use continous support you have to pay annual AMC charges.
Full version license can be used on single computer only. However, you can transfer license to new computer in case of hardware failure or other events.
For becoming our reseller/partner visit our partner page to find out more about reseller/partner program.
Whenever a new update is released, application will notify about availability of new update. Simply click the update button in update window the application will update itself to latest version.
You do not have to pay anything for updates or technical upgrades.
We accept online payments through credit/debit card, netbanking, UPI and mobile wallets such as Freecharge, PayZapp, Airtel Money, Ola Money, PhonePe, YesPay etc.
Hitech BillSoft is a billing and accounting application to manage your business. Almost every retailer and service provider can use Hitech BillSoft for managing their business.
Yes, we can provide on-demand online training to our clients.
No, we do not allow any customization. However, Hitech BillSoft can adapt to your business to some extent by changing settings.
Yes, manufacturing businesses can use Hitech BillSoft to manage their business to a certain extent, however certain features specific to manufacturing industry is yet to be implemented.
We recommend minimum hardware configuration as under: - 1 GHz or faster processor - 1 GB free RAM - 100 MB free hard disk space
You can install Hitech BillSoft on operating systems mentioned as under: - Microsoft Windows 7 SP 1 (32/64 bit) All Editions - Microsoft Windows 8 (32/64 bit) All Editions - Microsoft Windows 8.1 (32/64 bit) All Editions - Microsoft Windows 10 (32/64 bit) All Editions - Microsoft Windows 11 (32/64 bit) All Editions
Once configured Hitech BillSoft will take backup automatically parallely on two different locations. You may also configure Google Drive or Dropbox to work in sync for cloud backup.
Yes, you can create multiple users and assign them individual access rights. This ensure safe access to application.
Yes, Hitech BillSoft allows to create and manage multiple companies.
Hitech BillSoft is offline desktop application. However, for few features like application update, Android App, SMS and Email it requires active internet connection.
This process is fairly simple. Restore the database on another computer and use your serial key and product key to activate the license on new computer.
Free version comes with few limitations and for detailed information regarding free and full version, please refer pricing.
You can use free version forever. However free version comes with few limitations, please refer pricing.
We provide support and technical assistance online using remote desktop.
Hitech BillSoft supports all types of laser printers and thermal printers (PoS printers) for printing invoices/receipts.
Hitech BillSoft can generate barcode using laser printers on A4 sheets and label printers (certain models of Zebra / TSC / TVS brand) on label rolls. Confirm your label printer model compatibility before purchasing.
In Hitech BillSoft you can directly recharge your wallet from the software settings, to directly start using SMS services.
No, we do not charge separately for updates.
We give very high priority for resolving bugs and technical issues. Our proactive quality assurance team works round the clock to resolve issues.
Hitech BillSoft supports A4, A5 and 2.5/3.5/4 inch paper sizes and rolls respectively for printing invoices/bills.
After payment is verified our automated license generation system will generate license keys and mail to you.
Hitech BillSoft supports excel export for report data.
Hitech BillSoft is fully GST compliant software and you can generate multi-rate GST invoices and GSTR reports.
No, we do not charge any registration fee from our resellers.
Yes, we provide online training to our resellers. We also organize training seminars for resellers in different cities.
In case you are facing any issue or have any question, feel free to contact us.

Product Related Questions

Our limited version is available free of cost. For full version license please refer our pricing.
Our full license version comes with lifetime validity. For Constant support you have to take AMC yearly pack.
Full version license can be used on single computer only. However, you can transfer license to new computer in case of hardware failure or other events.
Whenever a new update is released, application will notify about availability of new update. Simply click the update button in update window the application will update itself to latest version.
You do not have to pay anything for updates or technical upgrades.
We accept online payments through credit/debit card, netbanking, UPI and mobile wallets such as Freecharge, PayZapp, Airtel Money, Ola Money, PhonePe, YesPay etc.
Hitech BillSoft is a billing and accounting application to manage your business. Almost every retailer and service provider can use Hitech BillSoft for managing their business.
Yes, we can provide on-demand online training to our clients.
No, we do not allow any customization. However, Hitech BillSoft can adapt to your business to some extent by changing settings
Yes, manufacturing businesses can use Hitech BillSoft to manage their business to a certain extent, however certain features specific to manufacturing industry is yet to be implemented.
We recommend minimum hardware configuration as under: - 1 GHz or faster processor - 1 GB RAM - 100 MB free hard disk space
You can install Hitech BillSoft on operating systems mentioned as under: - Microsoft Windows 7 SP 1 (32/64 bit) All Editions - Microsoft Windows 8 (32/64 bit) All Editions - Microsoft Windows 8.1 (32/64 bit) All Editions - Microsoft Windows 10 (32/64 bit) All Editions
Once configured Hitech BillSoft will take backup automatically parallely on two different locations. You may also configure Google Drive or Dropbox to work in sync for cloud backup.
Yes, you can create multiple users and assign them individual access rights. This ensure safe access to application.
YES, Hitech Billsoft supports multiple companies. You can use software for multiple companies.
Hitech BillSoft is offline desktop application. However, for few features like application update, SMS and Email it requires active internet connection.
This process is fairly simple. Restore the database on another computer and use your serial key and product key to activate the license on new computer.
Free version comes with few limitations and for detailed information regarding free and full version, please refer pricing.
You can use free version forever. However free version comes with few limitations, please refer pricing.
Hitech BillSoft supports all types of laser printers and thermal printers (PoS printers) for printing invoices/receipts.
Hitech BillSoft can generate barcode using laser printers on A4 sheets and Zebra barcode printers on label rolls.
Hitech BillSoft comes integrated with SMS services. You can easily recharge your wallet from software settings to buy credits and start using the service.
No, we do not charge separately for updates.
Hitech BillSoft supports A4, A5 and 2.5/3.5/4 inch paper sizes and rolls respectively for printing invoices/bills.
Hitech BillSoft supports excel export for report data.
Hitech BillSoft is fully GST compliant software and you can generate multi-rate GST invoices and GSTR reports.

Pricing Related Questions

Our limited version is available free of cost. For full version license please refer our pricing.
We accept online payments through credit/debit card, netbanking, UPI and mobile wallets such as Freecharge, PayZapp, Airtel Money, Ola Money, PhonePe, YesPay etc.
After payment is verified our automated license generation system will generate license keys and mail to you.

Reseller Related Questions

For becoming our reseller/partner visit our partner page to find out more about reseller/partner program.
No, we do not charge any registration fee from our resellers.
Yes, we provide online training to our resellers. We also organize training seminars for resellers in different cities.
In case you are facing any issue or have any question, feel free to contact us.

Support Related Questions

Whenever a new update is released, application will notify about availability of new update. Simply click the update button in update window the application will update itself to latest version.
You do not have to pay anything for updates or technical upgrades.
Yes, we can provide on-demand online training to our clients.
We provide support and technical assistance online using remote desktop.
We give very high priority for resolving bugs and technical issues. Our proactive quality assurance team works round the clock to resolve issues.
In case you are facing any issue or have any question, feel free to contact us.